UPS SERVICE
Shipping & ReturnsSTORES
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For orders above €100
CUSTOMER CARE
For All Your Questions
INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
Yes, the product images on our website are provided by the manufacturer or seller and accurately represent the item. However, slight variations in color or packaging may occur due to lighting or updates by the supplier.
Where can I view my sales receipt?
Since we redirect purchases to Amazon, your sales receipt will be available in your Amazon account under "Your Orders." You can download or print the receipt from there.
How can I return an item?
As purchases are made through Amazon, returns must follow Amazon’s return policy. You can initiate a return via your Amazon account under "Your Orders" and follow the provided instructions.
Will you restock items indicated as “out of stock”?
Product availability depends on Amazon sellers. If an item is out of stock, we recommend checking back later or exploring similar products in our store.
Where can I ship my order?
Shipping options and destinations depend on Amazon’s policies. Before purchasing, please review the shipping details on the product’s Amazon page to confirm availability in your location.
Do you offer customer support for orders?
Since we act as an affiliate store, order-related support is handled by Amazon’s customer service. However, if you need help finding a product or have general questions, feel free to contact us!
Do I need an Amazon account to purchase items?
Yes, you need an Amazon account to complete a purchase. If you don’t have one, you can easily sign up for free on Amazon’s website.
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